“To set the standard for patient service and responsiveness”

Patient surveys demonstrate high levels of satisfaction related to the standard of care provided. Patients are cordially greeted, examinations are started on time, the nature of the exam is clearly explained, and patients are treated with the utmost care, respect and professionalism. Physician surveys also demonstrate high levels of satisfaction, most notably with regards to overall clinical quality, accuracy, thoroughness and ease of scheduling. Preliminary reports are telephoned or faxed directly to the referring physician’s office immediately following completion of the patient’s examination. Exams are read and signed by interpreting physician within 48 hours or less. STAT reports are available when needed. To ensure unbiased interpretation, Pacific Vascular maintains an association with 24 Interpreting Physicians. Services such as PVI’s follow up program exist exclusively to provide the best in patient care. Designed to assist patients and healthcare providers manage disease, PVI offers enrollment to all qualifying patients and will help track, schedule and provide regular reports to their treating physicians. Pacific Vascular has been accredited by the Intersocietal Accreditation Commission (IAC) since 1993. It is one of only a few institutions nationwide to be accredited in all five areas of noninvasive vascular testing: Cerebrovascular – Extracranial, Cerebrovascular – Intracranial, Peripheral Arterial, Peripheral Venous, and Visceral Vascular. Participation in the accreditation process is voluntary, but an increasing number of insurance carriers are requiring lab accreditation as a prerequisite for payment of service provided.

“To build the industry’s best team through employee ownership and involvement”

All Pacific Vascular technologists are registered with the American Registry of Diagnostic Medical Sonographers (ARDMS) and the Society of Vascular Ultrasound (SVU), and maintain active status with continuing education. PVI technologists attend monthly conferences where actual case studies are presented and discussed, ultimately expanding knowledge and improving skills. In 1992, Pacific Vascular initiated the process of becoming an employee owned company by establishing an Employee Stock Ownership Plan (ESOP) trust. This process was completed in 1999, with Pacific Vascular becoming 100% employee owned. As employee owners, the Pacific Vascular staff takes great pride in the quality of the services it provides and the contribution their work has in the ongoing effort to decrease death and disability related to vascular disease.